Shipping policy

Every Draugon piece is made for you, and only you.

Nothing sits in a warehouse. When you order, your piece goes to print, gets checked by hand, and is on its way within 6 business days — usually sooner. Here's what happens after that.

Wall art ships free. Everywhere.

Every canvas and poster ships free, worldwide — no minimum, no code, no fine print. Apparel and drinkware carry a small shipping fee that varies by destination:

 Your order Shipping
Wall art — canvas & posters Free, worldwide
Apparel — United States from $3.99
Apparel — UK & Europe from $2.99
Apparel — rest of world from $8.39
Wall art + apparel together only the apparel fee — wall art always ships free

Exact rates for your address are shown at checkout before you pay.

Where we ship

Worldwide. Wherever your dark corner is, we'll find it. To keep journeys short, your order is printed as close to you as possible — orders from the US are printed in the US, and orders from the UK and Europe are printed within Europe, which means no surprise customs charges for EU customers.

Delivery times

 Region Estimated delivery*
United States [8–14] business days
United Kingdom & Europe [8–14] business days
Canada & Australia [10–18] business days
Rest of world [12–21] business days

*Production (up to 6 business days) + transit. Estimates, not guarantees — carriers occasionally take the scenic route, especially around holidays. Ordering a gift? Add a week of buffer and order early for Yule and Halloween.

Tracking

The moment your order ships, you'll get an email with a tracking number. If the tracking hasn't moved for a few days, don't worry — updates sometimes lag behind the parcel itself. If it's been silent for over a week, write to us.

If something goes wrong

Damaged, misprinted, or lost on the way? Tell us within 14 days of delivery (or expected delivery) and we'll send a replacement or refund you in full — no need to ship anything back. The full details live in our Refund Policy.

Questions?

Write to us through the contact page — you're reaching the person who made your piece, and you'll usually hear back the same day.